Customer Terms and Conditions

 

Last Updated: June 22, 2026

 

These Customer Terms and Conditions govern your access to and use of the Mntom Customer App, website, marketplace, and related customer services.

 

Mntom is a multi-vendor electronic marketplace operated by Turki Oudah Eid AlAtawi Information Technology Establishment in the Kingdom of Saudi Arabia.

 

By creating a customer account, browsing products, placing an order, making a payment, receiving a delivery, submitting a review, or otherwise using Mntom, you confirm that you have read, understood, and agreed to these Terms and Conditions.

 

These Terms should be read together with:

 

The Mntom Customer Privacy Policy.

 

The general Mntom Privacy Policy.

 

The Shipping Policy.

 

The Return, Exchange, and Refund Policy.

 

Any product-specific, seller-specific, payment, promotion, or warranty terms displayed through the platform.

 

 

1. Definitions

 

For the purposes of these Terms:

 

Mntom, Platform, we, us, or our means Mntom and its operating establishment.

 

Customer, you, or your means any individual who uses the Platform to browse, order, purchase, receive, return, or review products.

 

Seller means an independent store, merchant, establishment, or business offering products through Mntom.

 

Delivery Driver means a person or delivery provider assigned to collect and deliver an order.

 

Product means any item listed for sale through the Platform.

 

Order means a request submitted by a customer to purchase one or more products.

 

Account means the customer account used to access Mntom.

 

Content means product listings, descriptions, images, reviews, messages, files, and other materials displayed or submitted through the Platform.

 

Policies means all applicable Mntom rules, policies, and notices made available to customers.

 

 

2. Nature of the Platform

 

Mntom is a multi-vendor marketplace that connects customers with independent sellers.

 

Unless a product is clearly identified as being sold directly by Mntom:

 

The relevant seller is responsible for the product.

 

The sales contract is generally between the customer and the seller.

 

Mntom facilitates the marketplace, order process, payment, communication, delivery coordination, customer support, returns, and dispute handling.

 

Delivery may be completed by Mntom, an independent delivery driver, or a third-party logistics provider.

 

 

Mntom may assist in resolving disputes but does not replace the legal responsibilities of the seller, customer, payment provider, or delivery provider.

 

3. Eligibility

 

To use Mntom, you must:

 

Have the legal capacity to enter into electronic transactions.

 

Provide accurate and complete information.

 

Use the Platform only for lawful purposes.

 

Comply with these Terms and applicable laws.

 

 

A minor may use Mntom only under the supervision and consent of a parent or legal guardian.

 

4. Customer Account

 

Some services require you to create an account.

 

You agree to:

 

Provide accurate, current, and complete information.

 

Keep your account details updated.

 

Maintain the confidentiality of your password and verification codes.

 

Use a valid and accessible mobile number.

 

Protect your device from unauthorized access.

 

Notify Mntom immediately if you suspect account misuse.

 

Accept responsibility for activity performed through your Account unless caused by a failure attributable to Mntom.

 

 

You must not:

 

Create an account using false information.

 

Impersonate another person.

 

Use another person’s account without authorization.

 

Create multiple accounts to misuse discounts, promotions, referrals, or refunds.

 

Sell, transfer, rent, or share your Account.

 

Use the Account for unlawful, deceptive, or fraudulent activity.

 

 

5. Account Verification

 

Mntom may verify your Account using:

 

Mobile-number verification.

 

One-time passwords.

 

Email verification.

 

Additional identity verification where necessary.

 

Payment or transaction verification.

 

Fraud-prevention checks.

 

 

Failure to complete required verification may result in restricted access, order cancellation, payment limitations, or Account suspension.

 

6. Electronic Communications

 

By using Mntom, you agree that:

 

Orders may be created electronically.

 

Contracts may be completed electronically.

 

Invoices, notices, and confirmations may be delivered electronically.

 

Communications may be sent through the app, SMS, email, push notifications, or another approved method.

 

Electronic records may be used as evidence of transactions, subject to applicable law.

 

 

You are responsible for keeping your contact information accurate.

 

7. Product Information

 

Product listings may be provided by independent sellers.

 

We aim to display accurate information, but:

 

Product colours may vary because of device-display settings or photography.

 

Packaging may differ from displayed images.

 

Manufacturers may update designs or labels.

 

Product availability may change.

 

Minor differences may not necessarily mean the product is defective or incorrect.

 

 

The seller is responsible for ensuring that product information is accurate, clear, lawful, and not misleading.

 

Customers should review:

 

Product description.

 

Brand.

 

Size.

 

Colour.

 

Capacity.

 

Model.

 

Quantity.

 

Warranty.

 

Return eligibility.

 

Delivery estimate.

 

Seller information.

 

 

before placing an order.

 

8. Product Availability

 

Products are subject to availability.

 

A product appearing in the app does not guarantee that it is currently available.

 

If an ordered product becomes unavailable, Mntom or the seller may:

 

Cancel the affected item.

 

Offer a replacement with your approval.

 

Deliver the available items separately.

 

Refund the unavailable item.

 

Cancel the entire order where necessary.

 

 

No substitute will be provided at a higher price without your express approval.

 

9. Prices

 

Prices are displayed in Saudi Riyals, unless another currency is clearly stated.

 

The total amount may include:

 

Product price.

 

VAT, where applicable.

 

Delivery fees.

 

Service or platform fees, where disclosed.

 

Special handling charges, where disclosed.

 

Discounts or promotional credits.

 

 

The total payable amount will be shown before confirmation.

 

Mntom or the seller may correct an obvious technical, typographical, or pricing error.

 

Where an error is discovered after the order is placed, you may be asked to:

 

Confirm the corrected price.

 

Remove the affected item.

 

Cancel the order and receive a refund.

 

 

10. Orders

 

When you submit an order, you make a request to purchase the selected products.

 

An order may be subject to:

 

Seller acceptance.

 

Product availability.

 

Payment authorization.

 

Delivery coverage.

 

Quantity restrictions.

 

Security and fraud checks.

 

Address verification.

 

 

An order is confirmed only when a confirmation notice is issued through the Platform.

 

11. Order Refusal or Cancellation by Mntom

 

Mntom or the seller may reject or cancel an order where:

 

A product is unavailable.

 

A price contains an obvious error.

 

Payment cannot be authorized.

 

The delivery address is invalid or unsupported.

 

Fraud or misuse is suspected.

 

The customer cannot be contacted.

 

The order contains a prohibited product.

 

The seller cannot safely or legally fulfil the order.

 

A technical error prevents completion.

 

Fulfilment becomes impossible because of circumstances beyond reasonable control.

 

 

Where payment has already been collected, the eligible amount will be refunded.

 

12. Customer Cancellation

 

You may request cancellation before the order is prepared or collected for delivery.

 

Cancellation may not be available after:

 

The seller has started preparing a customized product.

 

A perishable product has been prepared.

 

The order has been collected.

 

The delivery process has started.

 

The order has reached the delivery destination.

 

The relevant product is excluded from cancellation under applicable law.

 

 

Delivery, preparation, or return costs already incurred may be deducted where legally permitted and clearly disclosed.

 

13. Order Changes

 

You may request changes to:

 

Delivery address.

 

Contact number.

 

Product quantity.

 

Product variation.

 

Delivery instructions.

 

 

Changes are not guaranteed after the order is confirmed.

 

A material address change may require:

 

Seller approval.

 

Driver approval.

 

Additional delivery fees.

 

A revised delivery time.

 

Order cancellation and reordering.

 

 

14. Payment Methods

 

Available payment methods may include:

 

Mada.

 

Credit or debit cards.

 

Apple Pay or other digital wallets.

 

Cash on delivery.

 

Mntom wallet or credit, where available.

 

Other payment methods displayed in the app.

 

 

Availability may depend on:

 

Order value.

 

Seller.

 

Product.

 

Delivery location.

 

Customer history.

 

Fraud controls.

 

Payment-provider rules.

 

 

15. Payment Authorization

 

By submitting payment details, you confirm that:

 

You are authorized to use the payment method.

 

The information provided is accurate.

 

Sufficient funds or credit are available.

 

The transaction is lawful.

 

 

Payment may be declined, delayed, or cancelled by:

 

Your bank.

 

Card issuer.

 

Payment provider.

 

Fraud-prevention system.

 

Technical failure.

 

 

Mntom is not responsible for a refusal caused independently by your payment provider.

 

16. Payment Security

 

You must not share:

 

Your Account password.

 

Card PIN.

 

Online banking password.

 

Full card security code through chat.

 

One-time banking verification code.

 

 

Mntom will not request these details through customer support, chat, or delivery personnel.

 

Any suspicious payment request should be reported immediately.

 

17. Cash on Delivery

 

Where cash on delivery is available:

 

You must prepare the amount due.

 

Payment must be completed before or at handover.

 

The driver may refuse to release the order if payment is not completed.

 

Additional COD fees may apply where disclosed.

 

COD availability may be restricted based on location, order value, product type, or previous order history.

 

 

Repeated refusal or failure to receive COD orders may result in:

 

COD restriction.

 

Advance-payment requirement.

 

Account review.

 

Account suspension in serious cases.

 

 

18. Delivery

 

Delivery availability depends on:

 

Seller location.

 

Customer address.

 

Product type.

 

Driver availability.

 

Delivery coverage.

 

Security and access restrictions.

 

Road and weather conditions.

 

 

Delivery times are estimates unless expressly guaranteed.

 

You must provide:

 

A complete address.

 

Correct map location.

 

Active mobile number.

 

Gate or access instructions.

 

Recipient details.

 

Any necessary site information.

 

 

19. Delivery Fees

 

Delivery fees may depend on:

 

Distance.

 

Location.

 

Number of sellers.

 

Product size or weight.

 

Delivery method.

 

Urgency.

 

Special handling.

 

Promotional offers.

 

 

The applicable fee will be displayed before checkout.

 

Orders from multiple sellers may be delivered separately and may include separate charges where clearly disclosed.

 

20. Delivery Tracking

 

Where available, you may track:

 

Seller confirmation.

 

Product preparation.

 

Driver assignment.

 

Collection.

 

In-transit status.

 

Estimated arrival.

 

Delivery completion.

 

 

Tracking information may be delayed because of network, GPS, or technical issues.

 

You must not misuse driver-location data or attempt to track a driver outside an active order.

 

21. Customer Availability

 

You or an authorized recipient must be available to receive the order.

 

You should:

 

Keep your phone available.

 

Respond to reasonable driver contact.

 

Arrange necessary gate access.

 

Meet the driver at the agreed location.

 

Provide a delivery code only after receiving the order.

 

Inspect the package where reasonably possible.

 

 

Where another person receives the order at your address, that person may be treated as authorized unless you provide different instructions.

 

22. Restricted Locations

 

For deliveries to:

 

Compounds.

 

Construction projects.

 

Industrial areas.

 

Offices.

 

Camps.

 

Hotels.

 

Hospitals.

 

Airports.

 

Government or controlled facilities.

 

 

you are responsible for arranging lawful access.

 

Where entry is not permitted, delivery may be completed at:

 

Main gate.

 

Reception.

 

Security point.

 

Designated collection area.

 

Another mutually agreed location.

 

 

23. Failed Delivery

 

A delivery may fail where:

 

You do not answer calls or messages.

 

You are unavailable.

 

The address is incorrect.

 

Entry is denied.

 

COD payment is unavailable.

 

You refuse a correct and undamaged order without a valid reason.

 

The location is inaccessible or unsafe.

 

 

Mntom may:

 

Attempt redelivery.

 

Ask you to collect the order.

 

Return the order to the seller.

 

Cancel the order.

 

Charge a new delivery fee.

 

Deduct reasonable delivery or return costs from an eligible refund where legally permitted.

 

 

24. Contactless Delivery

 

Where available, you may request contactless delivery.

 

The order may be left at:

 

Your door.

 

Reception.

 

Security.

 

A designated safe location.

 

Another agreed collection point.

 

 

Responsibility may transfer to you once the order is placed at the requested location and valid proof is recorded.

 

Contactless delivery may not be available for:

 

COD orders.

 

High-value products.

 

Age-restricted products.

 

Orders requiring identification.

 

Orders requiring signature or delivery code.

 

 

25. Proof of Delivery

 

Proof of delivery may include:

 

Delivery code.

 

Signature.

 

App confirmation.

 

Recipient name.

 

Photograph.

 

GPS location.

 

Timestamp.

 

Confirmation by reception or security.

 

 

You must not provide a delivery code before receiving or verifying the order.

 

26. Inspection Upon Delivery

 

You should inspect the order as soon as reasonably possible.

 

Report promptly if:

 

The product is missing.

 

The wrong product was delivered.

 

The quantity is incorrect.

 

The package is visibly damaged.

 

The package appears tampered with.

 

The product materially differs from its listing.

 

An accessory is missing.

 

The product is expired, defective, or unsafe.

 

 

You may be asked to provide photographs, videos, packaging, invoice details, or other reasonable evidence.

 

27. Returns, Exchanges, and Refunds

 

Returns, exchanges, and refunds are governed by the Mntom Return, Exchange, and Refund Policy and applicable law.

 

An eligible return may be available where:

 

The wrong product was delivered.

 

The product is defective.

 

The product was damaged before delivery.

 

The product is counterfeit.

 

The product is expired.

 

The product materially differs from its description.

 

A mandatory consumer right applies.

 

An eligible unused product is returned within the applicable period.

 

 

Certain products may be non-returnable, subject to applicable law, including:

 

Customized products.

 

Perishable products.

 

Opened hygiene products.

 

Activated digital products.

 

Used or customer-damaged products.

 

Other excluded categories disclosed in the Return Policy.

 

 

28. Refunds

 

Approved refunds may be issued through:

 

The original payment method.

 

Bank transfer.

 

Mntom wallet, where available and accepted.

 

Another legally permitted method.

 

 

Refund timing may depend on:

 

Return approval.

 

Product inspection.

 

Payment gateway.

 

Bank processing.

 

Card issuer.

 

Public holidays.

 

 

You must provide accurate bank or wallet information where required.

 

29. Product Warranties

 

A return period is separate from a product warranty.

 

Products may be covered by:

 

Seller warranty.

 

Manufacturer warranty.

 

Distributor warranty.

 

Statutory warranty.

 

Authorized service-centre support.

 

 

You may be required to provide:

 

Invoice.

 

Order number.

 

Warranty card.

 

Product serial number.

 

Description of the defect.

 

 

Warranty coverage may not apply to damage caused by misuse, unauthorized repair, liquid exposure, incorrect installation, or accidental damage, subject to applicable law.

 

30. Promotions and Coupons

 

Coupons, loyalty credits, referral rewards, and promotions may be subject to additional conditions.

 

Unless stated otherwise:

 

They may expire.

 

They may be limited to certain users, products, sellers, or areas.

 

They may require a minimum purchase.

 

They may not be combined.

 

They may be used once.

 

They have no cash value.

 

They may be cancelled if obtained through fraud, technical error, or abuse.

 

 

Mntom may reverse discounts where an order is returned and the promotion conditions are no longer met.

 

31. Wallet and Store Credit

 

Where Mntom offers a wallet or account credit:

 

Credits may be promotional or refundable.

 

Expiry rules may apply to promotional credit.

 

Wallet balances may be subject to verification.

 

Credits may not be transferable.

 

Cash withdrawal may not be available unless expressly stated.

 

Fraudulent activity may result in restriction or reversal.

 

 

Specific wallet terms may be displayed separately.

 

32. Customer Responsibilities

 

You must:

 

Provide accurate Account and delivery information.

 

Review product details before ordering.

 

Select the correct size, colour, model, and quantity.

 

Pay all properly disclosed charges.

 

Remain available for delivery.

 

Inspect orders promptly.

 

Submit honest complaints and return requests.

 

Treat sellers, drivers, and support staff respectfully.

 

Use products lawfully and according to instructions.

 

Protect your Account and verification codes.

 

Cooperate with reasonable fraud, payment, delivery, and return checks.

 

 

33. Prohibited Customer Conduct

 

You must not:

 

Submit fake orders.

 

Use stolen payment methods.

 

Make false claims.

 

Abuse refunds or returns.

 

Manipulate promotions.

 

Create multiple accounts to obtain repeated discounts.

 

Threaten, insult, harass, or discriminate against other users.

 

Request delivery of illegal or prohibited products.

 

Attempt to bypass Platform payments.

 

Misuse driver-location information.

 

Submit false ratings or reviews.

 

Upload malicious software.

 

Attempt unauthorized access.

 

Scrape Platform data.

 

Interfere with app functionality.

 

Use Mntom for unlawful purposes.

 

 

34. Communication with Sellers and Drivers

 

You may communicate with sellers and drivers only for purposes connected to:

 

Product questions.

 

Active orders.

 

Delivery.

 

Returns.

 

Warranties.

 

Complaints.

 

Customer support.

 

 

You must not send:

 

Threats.

 

Harassment.

 

Obscene or discriminatory content.

 

Unsolicited marketing.

 

Fraudulent payment requests.

 

Malicious links.

 

Unrelated personal requests.

 

Content violating another person’s rights.

 

 

35. Ratings and Reviews

 

You may be permitted to review:

 

Products.

 

Sellers.

 

Delivery drivers.

 

Delivery experience.

 

 

Reviews must:

 

Reflect a genuine experience.

 

Be relevant.

 

Be truthful.

 

Avoid unnecessary personal data.

 

Avoid threats, abuse, or illegal content.

 

Not infringe intellectual-property rights.

 

Not be submitted in exchange for undisclosed payment.

 

 

Mntom may remove or restrict content that violates these requirements.

 

Mntom is not required to remove a negative review solely because a seller or driver disagrees with it.

 

36. User Content

 

Where you upload reviews, photographs, comments, questions, or other content, you confirm that:

 

You own or are authorized to submit it.

 

It is lawful.

 

It is not misleading.

 

It does not violate privacy rights.

 

It does not infringe intellectual-property rights.

 

It does not contain malicious code.

 

 

You grant Mntom a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, format, translate, moderate, and use that content as necessary to operate and promote the Platform.

 

37. Privacy and Personal Data

 

Your information is processed according to the Mntom Customer Privacy Policy and applicable data-protection laws.

 

You should review the Privacy Policy before using the Platform.

 

You must not misuse personal data relating to sellers, drivers, employees, or other customers.

 

38. Intellectual Property

 

The Mntom name, logo, software, application design, graphics, text, databases, trademarks, and Platform content are owned by or licensed to Mntom.

 

You may not, without authorization:

 

Copy the Platform.

 

Reverse engineer the app.

 

Reproduce or distribute content.

 

Use Mntom branding.

 

Create a confusingly similar service.

 

Remove ownership notices.

 

Commercially exploit Platform data.

 

 

You may use Mntom only for personal and lawful shopping purposes.

 

39. Third-Party Services

 

Mntom may integrate with:

 

Payment providers.

 

Delivery companies.

 

Maps.

 

SMS services.

 

Cloud providers.

 

Analytics tools.

 

Accounting services.

 

External websites or social-media pages.

 

 

Third-party services may have separate terms and privacy policies.

 

Mntom is not responsible for independent acts, omissions, interruptions, or failures of third parties except where responsibility cannot legally be excluded.

 

40. Account Suspension

 

Mntom may restrict or suspend an Account where reasonably necessary, including where:

 

Fraud is suspected.

 

Payment misuse occurs.

 

Return or refund abuse is detected.

 

False information is provided.

 

Another user is threatened or harassed.

 

Multiple accounts are used to manipulate promotions.

 

Security risks arise.

 

Applicable law or authority requires action.

 

These Terms are materially or repeatedly violated.

 

 

Where appropriate, you may be notified and allowed to respond.

 

41. Account Closure

 

You may request Account closure through:

 

The Delete Account option, where available.

 

Customer support.

 

The contact email listed below.

 

 

Before closure, you may need to:

 

Complete or cancel active orders.

 

Resolve payment issues.

 

Complete returns or refunds.

 

Resolve disputes.

 

Use or withdraw eligible wallet balances.

 

Complete identity verification.

 

 

Closing an Account does not eliminate obligations arising before closure.

 

42. Effect of Account Closure

 

After closure:

 

You may lose access to your Account.

 

Active services may be cancelled or completed.

 

Promotional balances may expire or be forfeited according to their terms.

 

Eligible refunds and legal obligations will continue.

 

Records may be retained where legally required.

 

Privacy, payment, dispute, and fraud-prevention obligations may continue.

 

 

43. Platform Availability

 

Mntom aims to keep the Platform available but does not guarantee uninterrupted or error-free access.

 

Services may be interrupted because of:

 

Maintenance.

 

Updates.

 

Technical faults.

 

Internet or telecommunications outages.

 

Cybersecurity incidents.

 

Third-party service failures.

 

Government restrictions.

 

Events beyond reasonable control.

 

 

Mntom may add, remove, modify, or discontinue features, subject to applicable law and existing obligations.

 

44. Product and Service Disclaimer

 

To the extent permitted by law:

 

Mntom does not guarantee that every product will meet every personal expectation.

 

Product warranties may be provided by sellers, manufacturers, or distributors.

 

Delivery times are estimates unless expressly guaranteed.

 

Store availability and product inventory may change.

 

The Platform is provided based on its available functionality.

 

 

Nothing in these Terms limits mandatory customer rights or statutory warranties.

 

45. Limitation of Liability

 

To the maximum extent permitted by applicable law, Mntom will not be responsible for indirect, incidental, special, or consequential losses arising from use of the Platform.

 

Mntom’s responsibility may be limited where loss results from:

 

Incorrect information provided by you.

 

Misuse of a product.

 

Sharing passwords or verification codes.

 

Failure to follow safety instructions.

 

Independent acts of a seller or third party.

 

Payment-provider failure.

 

Delivery restrictions beyond reasonable control.

 

Events of force majeure.

 

 

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud, wilful misconduct, or mandatory consumer rights.

 

46. Customer Responsibility for Losses

 

To the extent permitted by law, you may be responsible for losses, claims, penalties, or reasonable costs caused by:

 

Your violation of these Terms.

 

Your unlawful conduct.

 

Fraudulent orders or claims.

 

Unauthorized use of another person’s payment method.

 

Intellectual-property infringement.

 

Misuse of personal data.

 

Deliberate damage.

 

Threatening or abusive conduct.

 

 

This does not apply where the loss was caused by Mntom’s own breach, negligence, fraud, or misconduct.

 

47. Force Majeure

 

Mntom, sellers, and delivery providers are not responsible for delay or failure caused by events beyond reasonable control, including:

 

Natural disasters.

 

Severe weather.

 

Flooding.

 

Road closures.

 

War or civil disturbance.

 

Government action.

 

Public-health emergencies.

 

Power or telecommunications failure.

 

Major system outages.

 

Security incidents.

 

Labour disruptions.

 

 

Affected services will resume when reasonably possible.

 

48. Complaints and Dispute Resolution

 

You should first contact Mntom Customer Support regarding any complaint.

 

You may be asked to provide:

 

Order number.

 

Product photographs.

 

Packaging photographs.

 

Payment details.

 

Delivery evidence.

 

Communication records.

 

Description of the issue.

 

 

Mntom may review evidence from:

 

You.

 

The seller.

 

The delivery driver.

 

The payment provider.

 

Platform records.

 

 

We will attempt to resolve disputes fairly and in accordance with applicable law.

 

You retain the right to submit a complaint to the competent Saudi authority.

 

49. Governing Law and Jurisdiction

 

These Terms are governed by the laws and regulations of the Kingdom of Saudi Arabia.

 

Any unresolved dispute will be submitted to the competent courts or authorities in Saudi Arabia, unless mandatory law requires another process.

 

50. Changes to These Terms

 

Mntom may update these Terms because of:

 

New services.

 

Operational changes.

 

Legal or regulatory developments.

 

Changes in payments or delivery.

 

Security requirements.

 

Fraud-prevention needs.

 

New Platform features.

 

 

Updated Terms will be published through the app, website, email, SMS, or another appropriate channel.

 

Material changes may be communicated before they take effect.

 

Continued use after the effective date may constitute acceptance, except where express consent is legally required.

 

51. Severability

 

If any provision is found invalid, unlawful, or unenforceable, the remaining provisions will continue in effect.

 

The invalid provision will be interpreted or replaced, where possible, in a lawful manner that most closely reflects its intended purpose.

 

52. No Waiver

 

Failure by Mntom to enforce a provision immediately does not waive the right to enforce it later.

 

53. Assignment

 

You may not transfer your Account, rights, or obligations without Mntom’s prior written approval.

 

Mntom may transfer its rights or obligations as part of a merger, restructuring, business transfer, or similar transaction, subject to applicable law.

 

54. Language

 

These Terms may be provided in Arabic and English.

 

In the event of a conflict, the Arabic version shall prevail, unless applicable law requires otherwise.

 

55. Contact Us

 

For questions, complaints, orders, payment issues, or requests relating to these Terms, contact us through:

 

Operator: Turki Oudah Eid AlAtawi Information Technology Establishment

Platform: Mntom

Email: turkialatawi101@gmail.com

Country: Kingdom of Saudi Arabia

Customer Support: Available through the support section inside the Mntom Customer App

 

 

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By registering for or continuing to use a Mntom Customer Account, you confirm that you have read, understood, and agreed to these Customer Terms and Conditions.

 

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