Terms and conditions 

For mntom – Multivendor Marketplace

Please read these Terms and Conditions ("Terms") carefully before using the applications, website, and services operated by mntom. These Terms apply to all users, including buyers, sellers, and administrators.

By accessing or using any part of our platform, you agree to be bound by these Terms. If you do not agree with any part, you may not access the platform.

1. Definitions

“Platform” refers to all digital products of mntom, including apps, websites, admin panels, and associated services.

“User” refers to any individual or entity using the platform (e.g., buyer, seller, admin).

“Vendor” or “Seller” refers to individuals or businesses offering products through the platform.

“Buyer” refers to users purchasing products or services on the platform.

“We”, “Our”, “Us” refers to turki oudah eid alatawi establishment for information technology.

2. Eligibility

You must be at least 18 years old to use this platform.

By registering, you confirm that all information you provide is accurate, complete, and updated.

3. Account Registration

You are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate your account if we detect fraudulent or abusive behavior.

4. Seller Responsibilities

Sellers agree to:

Provide accurate information about their products

Fulfill orders promptly

Comply with local laws and tax obligations

Not list prohibited or illegal items

Deliver quality and honest service to buyers

5. Buyer Responsibilities

Buyers agree to:

Provide accurate shipping and payment information

Use the platform only for lawful purchases

Not engage in fraud, abuse, or chargeback abuse

Respect sellers and communicate professionally

6. Payments and Fees

Payments are processed through secure third-party payment gateways (e.g., Stripe, PayPal).

We may charge commission fees to vendors. Details will be available in your vendor dashboard.

All pricing must be clearly displayed in local or supported currencies.

7. Refunds and Disputes

Refund and return policies are defined by each vendor.

Buyers may initiate disputes through the platform’s support system.

We may intervene in disputes but do not guarantee resolution.

8. Prohibited Activities

Users agree not to:

Violate any applicable laws or regulations

Upload viruses or malicious code

Infringe intellectual property rights

Spam, harass, or mislead others

Use bots, scrapers, or automate access without permission

9. Intellectual Property

All content on the platform, including logos, designs, code, and branding, is owned by mntom or licensed to it.

You may not copy, modify, distribute, or exploit any part of the platform without prior written permission.

10. Limitation of Liability

We are not liable for:

Any direct or indirect damages resulting from the use or inability to use the platform

Losses caused by third-party vendors, services, or delivery issues

Unauthorized access to your account or data

Use of the platform is at your own risk.

11. Termination

We reserve the right to:

Suspend or terminate any account for violating these Terms

Modify or discontinue any part of the platform at any time without notice

12. Changes to Terms

We may update these Terms from time to time. Continued use of the platform constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of saudi arabia. Any disputes shall be resolved in the courts of saudi arabia

14. Contact Us

For any questions about these Terms, please contact us at:
???? Email: mntomonline@gmail.com